The Service Team

Each event we service is assigned a service team. The team is led by an event services manager and is assisted by a service specialist in each key area of the registration process:

• Director of customer relations
• Event services manager
• Database programmer
• Website programmer
• Financial processor
• Production coordinator
• Onsite exhibitor service technician
• Onsite registration service technician

The team approach maximizes effectiveness by ensuring consistent communication between team members, and also between our event services manager and the client. Our senior - level management — which has an average length of registration service experience of 15 years — is actively involved in the Service Plan and Delivery.