American College of Chest Physicians Re-signs with CompuSystems for Another Three Years

Downers Grove, Ill. – 2/13/18 –The American College of Chest Physicians has re-signed with CompuSystems to provide full-service registration and lead retrieval services for their 2018, 2019 and 2020 CHEST Annual Meetings. The CHEST Annual Meeting is the premier education event in clinical chest medicine, offering current pulmonary, critical care, and sleep medicine topics presented in a variety of innovative instruction formats.  The 2018 event will be held October 6-10 in San Antonio, Texas

About the CHEST Annual Meeting:

The CHEST Annual Meeting started in 1935 in Albuquerque, New Mexico.  Spearheaded by a tuberculosis patient, CHEST founder Murray Kornfeld, this small gathering of health-care professionals has grown into the premier chest medicine education meeting for clinicians.

About the American College of Chest Physicians:

The American College of Chest Physicians is the global leader in advancing best patient outcomes through innovative chest medicine education, clinical research, and team-based care. With more than 19,000 members representing 100+ countries around the world, their mission is to champion the prevention, diagnosis, and treatment of chest diseases through education, communication, and research.


5 Ways To Supercharge Your Registration Website

Online registration for trade shows has come a long way over the years. Simple two or three page websites with just a few registration categories, business rules, and demographic questions are a thing of the past. Show organizers now expect a lot more functionality – everything from mobile optimization to sophisticated web service integrations – all aimed at creating a high-tech user experience and driving registrations. We’ve assembled a list of our most popular tips and tricks, from the over 700 websites we develop annually, that we think can help you take your website to the next level.

1) Register Socially

Leverage your own attendees to help market your event by integrating InGo, an industry-leading social media marketing tool, with your registration website. It allows attendees to register and spread information about your trade show across their social networks. Attendees can also send personalized invitations to their network, which will further increase your event’s reach and impact. Some organizers boast a 20-25% growth in registrations as a result of using this tool.

2) Registration Widget

An easy way for exhibitors, from their own corporate website, to promote both their booth and your trade show. A widget is a small snippet of code that an exhibitor can download and place on their website. It functions much like a banner ad that includes information about the trade show, their booth, and a link to the registration website. A win-win opportunity.

3) Mobile Optimization

Every year, more people register for trade shows using mobile devices and tablets. In fact, mobile registrations for some trade shows exceeds 20%. That’s a reason that it’s so important to mobile-optimize your registration website to be sure you are creating a good user experience for this audience. Mobile optimization accounts for site design, site structure, page speed, and more. Also, Google favors mobile-optimized sites in their SERP (search engine results pages), which means more people will find your website.

4) Web Services Integration

There is a lot of buzz around web services integration in the trade show industry. In short, it allows you to integrate and share data between different systems such as member management, registration and housing, to create a cohesive and smooth user experience for your registrants. It has the added benefit that you, the organizer, receive real-time registrant information. Here are some additional benefits:

  • Single Sign-On (SSO): allow registrants to use one set of credentials for multiple applications
  • Membership validation in real-time: sign up new members and have their status recognized immediately on the registration website
  • Pre-population of contact information, member status, and rates speeds up the registration process
  • Data synced with show app in real-time: provide a seamless transition from registration website to show app
  • Combined housing and registration confirmation: confirmations are compiled into a single confirmation

5) User Experience

The possibilities for adding interesting website features and functionality are endless, but be mindful of the user experience you are creating so that it doesn’t become cumbersome. The process should be quick, simple and pain-free so people don’t struggle and abandon their registration midstream. Here are a few ideas to help you create a good user experience.

  • Keep business rules for attendees simple and straightforward
  • Limit the number of pages on the site
  • Avoid excessive button clicks
  • Minimize required fields
  • Don’t let design elements get in the way of usability
  • Limit your demographic questions to 10 or less

We hope you found this information useful. If you have any questions or comments about this blog, please send us an email at marketing@csireg.com.


CompuSystems to Provide Registration and Lead Retrieval for DATT Summit

Downers Grove, Ill. – 1/29/18 – CompuSystems, Inc. has been selected by Ulyssix Technologies, Inc. to provide full-service registration and lead retrieval services for their 2018 Defense & Aerospace Test & Telemetry (DATT) Summit.   DATT Summit provides a unique meeting opportunity for the test, measurement, and telemetry companies that service the government and commercial aerospace industries.  It features educational sessions from top industry professionals and a live demonstration lab/exhibit hall that showcases the newest technologies and services.  The biennial event will be held June 4-7, 2018 at the Rosen Centre Hotel in Orlando, FL.

Chris Williams, President of CompuSystems, stated, “We are delighted to add DATT Summit to our portfolio of events.  It gives us the ability to showcase our service and technology while cultivating a relationship with Ulyssix Technologies, Inc. and their team.”

About DATT Summit:

DATT Summit was created in 2016 to be a one-stop shop to expand technical knowledge and to see the latest in the test, measurement and telemetry industries.  It provides high-level education and networking opportunities and those who attend can connect all sections of their day-to-day job in one place.

About Ulyssix Technologies, Inc.:

Ulyssix Technologies, Inc. is a leading provider of high quality, innovative DSP-based communications products to the telemetry and satellite communications markets.  

About CompuSystems:

CompuSystems is a leading provider of registration, data management and lead retrieval services.  Our mission is to help event organizers, exhibitors and attendees achieve the best possible trade show experience.  For more information about CompuSystems’ industry-leading services, please visit www.compusystems.com.


Compusystems Renews Contract With Fresno Food Expo

Downers Grove, Ill. – 1/15/18 – CompuSystems has been selected by David Nalchajian, Inc.   to provide full-service registration, including CompuSystems’ ConnectME Show App and lead retrieval services, for the 2018 Fresno Food Expo. The Fresno Food Expo is a celebration of Central California’s vibrant food community and a showcase of the region’s most innovative food and beverage producers.  The 2018 expo will be held July 26th in Fresno, California.

Chris Williams, President of CompuSystems, stated, “We enjoy working with the team at David Nalchajian, Inc. and are excited to continue our relationship with Fresno Food Expo.”

 About the Fresno Food Expo:

The Fresno Food Expo provides a platform that increases the commerce and connectivity of Central California food and beverage related companies, while creating a regional identity centered around the celebration of food production and the experience food inspires.

About David Nalchajian, Inc.:

David Nalchajian, Inc. is a sponsorship sales and event management firm located in Fresno, CA.   They work with fairs, events, trade shows and music venues in the entertainment and food industries.

About CompuSystems:

CompuSystems is a leading provider of registration, data management and lead retrieval services.  Our mission is to help event organizers, exhibitors and attendees achieve the best possible trade show experience.  For more information about CompuSystems’ industry-leading services, please visit www.compusystems.com.


CompuSystems and PartsBase, Inc. Sign Deal

Downers Grove, Ill. – 12/13/17 – CompuSystems has been selected by PartsBase, Inc. to provide full-service registration, including call center services and lead retrieval services, for PBExpo 2018.  PBExpo is a showcase of all the innovations that PartsBase discusses with its members on a daily basis, supplemented by education about these resources to implement in day-to-day business.  The inaugural event will be held May 16-17, 2018 in Ft. Lauderdale, FL.

“CSI is steadfast when it comes to building relationships with our clients,” said Chris Williams, President of CompuSystems.  “We are looking forward to servicing PBExpo, as well as developing a long-term partnership with PartsBase, Inc.”

About PBExpo:

PBExpo is a technology show for the aviation marketplace.  From educational sessions and a keynote presentation, to an extensive exhibit hall and networking events, attendees and exhibitors will have ample opportunity to learn about new technologies in the industry, new business processes, ecommerce solutions for day-to-day business, and supply chain solutions.

About PartsBase, Inc.:

PartsBase, Inc. is the world leader in internet-based part locator services. Their online community includes more than 7,500 companies and 30,000 end-users in the aviation, defense, and aerospace industries.  PartsBase, Inc.’s service provides the perfect opportunity for suppliers, distributors, and service providers to reach the most targeted audience in the industry.

About CompuSystems:

CompuSystems is a leading provider of registration, data management and lead retrieval services.  Our mission is to help event organizers, exhibitors and attendees achieve the best possible trade show experience.  For more information about CompuSystems’ industry-leading services, please visit www.compusystems.com.


Trade Show Executive Special Report: Registration & Lead Retrieval Trends

Every year, Trade Show Executive asks industry leaders to comment on what’s trending in registration and lead retrieval and compiles the information into a special report. In 2017, major trends such as beacons, attendee experience and analytics are at the forefront. To see all of the industry’s trends and CompuSystems thoughts as an industry leader on these topics, click the icon below.


Lisa Scarbrough

Position: Event Services Manager

Age: 50

Has worked at CompuSystems for: 12 years

Accomplishment: Hiked Mount St. Helens

Q: Why do it?
I hiked up Mount Saint Helens and actually survived! The reasons that I wanted to do a hike up Mt. St. Helens were the challenge and the photo-op. Friends I know do it every year, and after seeing the pictures last year of their hike, I just wanted to take pictures at the top! So I told my friend I was going to do it next year with them, and when the time rolled around, I thought oh, crap, that’s right; I said I was going to do it.

Q: How long of a hike is it?
It’s five miles from the base to the top, and I thought, that’s fine, I can do five miles (ten miles round trip). However, I didn’t take in the elevation of 4500 feet!

Q: How did you train for it?
People told me, there really isn’t a way for you to train for this. It wasn’t until about 3-4 weeks before the date I thought, okay, I need to get serious about this. So I did amore walking (on trails and treadmill) and stretching and I did get over to Swallow Cliffs to do the “stairs”. A lot of people go there to go up and down the stairs. There are 125 steps on one side and 168 steps on the other. In the end, I just said I’m going to trust everything will be alright. But, the more I started reading about the hike and Mt. St. Helens, the more I started freaking out about the little earthquakes that take place on a regular basis because it’s still and active volcano. Some things I read were very helpful like about breathing and your cadence – inhaling with every step of the right foot and exhaling with the step of that same foot. And the rest-step method: as you step forward, you lock your back knee and keep all your weight on that rear leg. The forward foot rests on the ground, but carries no weight at all. I tried this but after a while I just needed to rest! They said it’s best to slow down but keep moving because it’s harder if you stop to start all over again – but I had to listen to my body. It was difficult, but I started to get comfortable with the stops and all the gear.

Q: What kind of gear did you need?
I brought a big backpack (but could have gotten away with a nap sack) that held four liters of water, a propel, jacket, gloves, sweatpants, pull-over shirt – because you never know what the weather is going to be like, and the last thing I wanted was to be stuck somewhere and cold! I also had snacks – a few Cliff bars, a Balance bar, some veggie chips, baked snap peas and taffy apples. Finally, I had some gum, Aspirin, Tylenol, Aleve and a First Aid kit.

Q: Tell us about the hike
We started around 9:00 a.m. and the first two miles are through forest but once you’re out of the trees it’s about two miles of rock climbing and the sun is beating on you, so I took off my jacket and took out the trekking poles to try to maneuver better. I had gloves on because you hold on to rock to lift yourself over and up at times. And you have to watch your step because some rocks are steady and some just slip right from underneath you.

It was hard and at the time the group I was with said, you know what, let’s take your backpack off, and just take what you think you’ll need. We stashed it beneath a rock and got it on the way back down. I didn’t think the backpack was slowing me down, but as soon as they took it off I realized the difference and it did make it easier.

The trek poles helped a lot. Going up the ash I needed both of them. The last mile to the summit was nothing but ash. You take two steps forward and you slide back a step! There’s nothing to hold on to so the poles really help anchor you. The last mile took over an hour and fifteen minutes. And it’s a straight incline.

Q: How long did it take to reach the summit?
It was 4:00 p.m. when we reached the ash with about a mile to go, so at that point it had been seven hours. We stopped at the tree line because that was the last bathroom facility. We had some snacks and took off jackets. Then another mile and a half later we stopped again to eat and hydrate. That was around 3:00 pm. At that time the girls with us said we should turn around. The guys didn’t want to hear that! I thought, I’m not going to do this more than once, and as long as I was feeling physically well, I want to keep going. So everyone kept going but at 4:00 the girls said, we’re not going to get down the boulders before it gets dark if we keep going to the summit. The guys said if we can get to the top by 5:00 and on our way down by 5:30, we should be able to get to the tree line by the time it gets dark. All I knew was we were right there at the ash, so I had to keep going. The girls turned around, so then it was just me and the guys from then on. It was exactly ten after five when we got to the top. We were up there with just one other guy and we rested a little bit, took in the scene, got some photos, but then we had to get going to get down! We didn’t have the luxury to relax!

Q: How did you feel once you got up there?

It felt good, I was relieved. I made it up there; I didn’t pass out or need any medical assistance. And I started thinking about going down and didn’t think it was going to be that hard. But what I found was the boulders weren’t all secure and it was slippery. You try to find the biggest rock to step on but it’s a lot of maneuvering.

Q: Was that scary?It was and then I started to internally freak out when I saw how slow we were going and how far we were from the trees and what time it was. When the sun was down around 8:00 we were still going down rocks – no trees to be found! It became really, really scary when it was 9:00pm then 10:00pm and you literally cannot see anything. We had a half moon and all the stars; an abundance of stars.

Q: How was your energy level at this time?
Everything was up. I really didn’t feel tired, I don’t know if it was adrenaline or what. My legs didn’t start hurting until about midnight when we finally hit the treeline. But we just kept going. At some points I just sat down and slid down because it was easier and less scary! I joked that my backside will be exposed by the time we get to the parking lot!


CompuSystems and Consumer Technology Association Sign Deal

Downers Grove Ill. – 9/26/17 – CompuSystems has been selected as the new registration partner for CES® by the Consumer Technology Association (CTA)™. CompuSystems will provide full-service registration, which includes advance and onsite registration, lead retrieval services and call center services, for CES in 2018, 2019 and 2020. The next event will be held in Las Vegas, January 9-12, 2018.

CES is the world’s largest tradeshow for consumer technology and America’s largest annual tradeshow of any kind. With more than four decades of success, CES reaches across global markets, connects the “who’s who” of the industry and enables consumer technology innovations to grow and thrive.

“We’re excited about the opportunity to service the largest annual tradeshow in the country and believe we are a great fit for CTA,” said Chris Williams, President of CompuSystems. “We have a strong track record of developing innovative technology and providing a high level of service to help our clients take their event to the next level.”

“CompuSystems has extensive experience servicing large-scale trade shows,” said Laurie Lutz, Vice President, CES Operations, CTA. “We are happy to partner with them and confident they have the customer-focused and data-centric expertise and technology to help us achieve our goals.”

About CES:

CES® is the world’s gathering place for all who thrive on the business of consumer technologies. It has served as the proving ground for innovators and breakthrough technologies for 50 years-the global stage where next-generation innovations are introduced to the marketplace. As the largest hands-on event of its kind, CES features all aspects of the industry. Owned and produced by the Consumer Technology Association (CTA)TM, it attracts the world’s business leaders and pioneering thinkers. Check out CES video highlights. Follow CES online at CES.tech and on social.

About Consumer Technology Association:

Consumer Technology Association (CTA)™ is the trade association representing the $321 billion U.S. consumer technology industry, which supports more than 15 million U.S. jobs. More than 2,200 companies – 80 percent are small businesses and startups; others are among the world’s best known brands – enjoy the benefits of CTA membership including policy advocacy, market research, technical education, industry promotion, standards development and the fostering of business and strategic relationships. CTA also owns and produces CES® – the world’s gathering place for all who thrive on the business of consumer technologies. Profits from CES are reinvested into CTA’s industry services.

About CompuSystems:

CompuSystems is a leading provider of registration, data management and lead retrieval services. Our mission is to help event organizers, exhibitors and attendees achieve the best possible trade show experience. For more information about CompuSystems industry-leading services please visit www.compusystems.com.


data-protection

General Data Protection Regulation

International visitors and exhibitors are an important segment of trade show participation.  Some organizers even offer special visitor programs and exhibitor pavilions to their overseas participants.  The rules that govern how we handle the personal information associated with these participants have changed.

You may already be aware of the General Data Protection Regulation (GDPR) since it has made the news with some regularity recently.  But what it is and what it entails may still be a mystery.  This will help to clarify the GDPR.

What is it?

The GDPR, agreed upon by the European Parliament and Council in April, 2016, which  on May 25, 2018, will replace its predecessor, the Data Protection Directive, is Europe’s primary law regulating how companies protect European Union (EU) citizens’ personal data.

What constitutes personal data?

According to the GDPR website (http://www.eugdpr.org/), ‘personal data’ is any information related to a natural person (a ‘data subject’), that can be used to directly or indirectly identify the person. It can be anything from a name, a photo, an email address, bank details, posts on social networking websites, medical information, or a computer IP address.

What does it do?

In short, the GDPR imposes a uniform data security law on all EU members so that each member state no longer needs to write its own data protection laws, and so that laws are consistent across the entire EU.  Furthermore, any company that provides goods or services to EU residents, regardless of its location, is subject to the regulation.  Consequently, GDPR will have an impact on data protection requirements globally.

Some of the key privacy and data protection requirements of the GDPR include:

  • Consent of subjects for data processing
  • Anonymizing collected data to protect privacy
  • Providing data breach notifications
  • Safely handling the transfer of data across borders
  • Requiring certain companies to appoint a data protection officer (DPO) to oversee GDPR compliance

What should we do?

The most important thing we can do is to familiarize ourselves with the GDPR rules and requirements (http://www.eugdpr.org/).  By beginning to implement data protection policies and solutions now, we will be in a much better position to avoid penalties and achieve GDPR compliance when it takes effect.


wearable beacon graphic

Wearable Beacons

wearable beacon graphic

Savvy event organizers of the trade show and meeting industry are increasingly turning to wearable beacon technology to deliver real-time analytics and behavioral data to show organizers, exhibitors and attendees. The process is simple; a wearable beacon is attached to and subsequently electronically associated with each registrant’s badge. Receivers then capture the data in any space or common area with all event data accessible in real-time via a desktop or mobile device. The benefits of using wearable beacon technology are substantial for all parties involved.

Show Organizers

Event organizers will get real-time, actionable insights about their events allowing them to do their job better, faster, and cheaper.

• Complete event metrics and data set

• Access to all onsite behaviors

• Heat maps

• CE/CME tracking and crediting

• Helps shape future events

• Typically integrates with 3rd party applications

• Revenue generation

• Customizable dashboard interface

• Experiential features

Exhibitors

Exhibitors want more exposure and qualified leads to justify their event spend.

• Complete booth metrics and lead data

• Access to all visitor behaviors

• Heat maps for large booths

• Helps with marketing tactics for future events

• Typically integrates with 3rd party applications

• Revenue generation

• Customizable dashboard interface

• Experiential features

Attendees

Attendees benefit from a more targeted experience during the event. All of the behavioral data from each attendee is used to make real-time suggestions for sessions, exhibitors, and other attendees doing similar activities.

• Event app integration

• CE/CME tracking and crediting

• Intuitive dashboard interface

• Experiential features

If you’re not currently using wearable beacons for your event, you should at least consider it. The data they provide will enhance your event and help you to take it to the next level. While they may not be commonplace now, they are sure to become an integral part of the industry in the near future.