Technical Support

If there are any technical support questions, please contact a Support Representative at 708.786.5565.

For CompuLEAD II Desktop users:

  1. Reader ID
  2. Booth Number
  3. Show Name
  4. Salesperson
  5. First Name Prefix
  6. First Name
  7. Middle Initial
  8. Last Name
  9. Last Name Suffix
  10. Title
  11. Company 1
  12. Company 2
  13. Address 1
  14. Address 2
  15. Email Address
  16. City
  17. State, Province
  18. Postal Code
  19. Country
  20. Phone
  21. Fax
  22. Badge Number
  23. Date
  24. Time
  25. Definable Field 1*
  26. Definable Field 2*
  27. Definable Field 3*
  28. Notes Field (max 256 characters)
  29. ?Demographic Questions (dynamic multiple fields)**
  30. ?? Qualifiers (dynamic multiple fields)***
Field Type
File Type: Comma Separated Variable (CSV)
Delimiter: Comma (,)
Text Qualifier: Quote (")
End of Record: Carriage Return Line Feed (CRLF)
  • Important
  • Fields 25, 26 and 27 are for CompuSystems use only
  • ** # of Fields dependent on the number of Demographic Questions for the particular show
  • *** # of Fields dependent on the number of Qualifiers for the particular Exhibitor

For CompuLEAD Mobile and Buyer Connect users:

  1. Serial Number
  2. Booth
  3. Show Name
  4. Salesperson
  5. First Name Prefix
  6. First Name
  7. Middle Name
  8. Last Name
  9. Last Name Suffix
  10. Title
  11. Company 1
  12. Company 2
  13. Address 1
  14. Address 2
  15. Email
  16. City
  17. State
  18. Zip
  19. Country
  20. Phone
  21. Fax
  22. Badge Number
  23. Date
  24. Time
  25. Definable Field 1*
  26. Definable Field 2*
  27. Definable Field 3*
  28. Notes Field (max 256 characters)
  29. ? Demographic Questions (dynamic multiple fields)**
  30. ?? Qualifiers (dynamic multiple fields)***
Field Type
File Type: Comma Separated Variable (CSV)
Delimiter: Comma (,)
Text Qualifier: Quote (")
End of Record: Carriage Return Line Feed (CRLF)
  • Important
  • * Fields 28 and 29 are for CompuSystems use only
  • * * Field 30 is a series of three digit codes separated by a # sign. Please refer to the Visitor Profile Key.
  • * * * Fields 32-130 contain our Standard Lead Qualifiers and/or your Custom Lead Qualifiers in their own fields.

Convert Tab Delimited to Excel (xls)

Below are instructions for converting your TrafficMax output file into Excel. You will receive your file via e-mail as a URL address.

Step One - Retrieve TrafficMax File:
  • Click on the URL, your file will automatically open in your Internet browser.
  • OR… put cursor over URL address, highlight text, copy it (either click Edit Menu/Copy or hit Ctrl C). Open your Internet browser, paste (either click Edit Menu/Paste or hit Ctrl V) URL address in Address window (make sure to copy all of URL address, including file extension).
  • Once the file is open in browser, click File Menu, click Save As, change “Save as type” to Text File (.txt).
  • Save file to your hard drive (you may change the file name). Remember what you named the file, it is important for Step Two - Import.
Step Two - Import Into Excel:
  • Open Excel, click File Menu, open the .txt file you saved in Step One (make sure that “File of type” is listed as All Files - this will display all file types).
  • The Text Import Wizard will open (3 Steps).
  • Step One - verify DELIMITED is checked, click NEXT.
  • Step Two - verify TAB is checked, click NEXT.
  • Step Three - highlight the zip code column in the data preview (you will need to scroll over to the right, click anywhere in the zip code column), change “Column data format” to "Text”, click FINISH.
  • Click File Menu, click Save As.
  • Change “Save as type” to Microsoft Excel Workbook, click Save.
Optional Step - to expand columns to fit data (for viewing and/or printing)
  • Hit Ctrl+A (this selects all the data in the spreadsheet).
  • Click Format Menu, click Column, click AutoFit Selection.

If you need assistance importing your sales lead data into your third party software, please contact a technical support specialist at 708.786.5565.

Convert Comma Separated to Excel (xls)

Below are instructions for converting your TrafficMax output file into Excel. You will receive your file via email as an URL address.

Step One - Retrieve TrafficMax File:
  • Click on the URL, your file will automatically open in your Internet browser.
  • OR… cursor over URL address, highlight text, copy it (either click Edit Menu/Copy or hit Ctrl C). Open your Internet browser, paste (either click Edit Menu/Paste or hit Ctrl V) URL address in Address window (make sure to copy all of URL address including file extension).
  • Once file is open in browser, click File Menu, click Save As, change "Save as type" to Text File (.txt).
  • Save file to your hard drive (you may change the file name). Remember what you named the file, it is important for Step Two-Import.
Step Two - Import Into Excel:
  • Open Excel, click File Menu, open the .txt file you saved in Step One (make sure that "File of type" is listed as All Files - this will display all file types).
  • The Text Import Wizard will open (3 Steps).
  • Step One - verify DELIMITED is checked, click NEXT.
  • Step Two - uncheck TAB, check COMMA, click NEXT.
  • Step Three - highlight the zip code column in the data preview (you will need to scroll over to the right, click anywhere in the zip code column), change "Column data format" to "Text", click FINISH.
  • Click File Menu, click Save As.
  • Change “Save as type” to Microsoft Excel Workbook, click Save.
Optional Step - to expand columns to fit data (for viewing and/or printing)
  • Hit Ctrl+A (this selects all the data in the spreadsheet).
  • Click Format Menu, click Column, click AutoFit Selection.

If you need assistance importing your sales lead data into your third party software, please contact a technical support specialist at 708.786.5565.

Need more information about our Exhibitor products or services? Need product support? We invite you to contact us any time. Our regular business hours are from 8:30 AM to 5:00 PM Central Standard time.

Product Sales and Support:
P 708.786.5565
F 708.344.4444
exhibitor-support@compusystems.com