Person with a telescope, symbolizing the focus on tracking attendees and enhancing event management and attendee experience

By Kahle Williams

Managing and understanding attendee behavior is essential for creating successful events. As an event organizer, knowing how your attendees navigate your event and engage with different aspects can provide invaluable insights. In this blog, we’ll discuss various attendee tracking methods and their benefits, ranging from entrance and session tracking to occupancy monitoring and more.

Entrance and Session Tracking: Analyzing Attendee Movement

By tracking entrances and session attendance, you can gain insights into which sessions are popular and how attendees move throughout the event. This data can help you plan future events more effectively, catering to attendee interests and optimizing event layouts for smoother navigation.

Access Control: Enhancing Security and Personalization

Access control allows you to grant or deny entry based on specific criteria, such as registration status or ticket type. This level of control enhances event security and enables organizers to personalize attendee experiences by creating exclusive areas or sessions for specific groups.

Continuing Education Unit (CEU) Tracking, Management, and Fulfillment

For events offering professional development or certification opportunities, CEU tracking and management is essential. Event organizers can monitor and verify attendee participation in designated sessions, ensuring proper fulfillment of CEU requirements and issuing certificates accordingly.

Occupancy Monitoring: Ensuring Safety and Comfort

Occupancy monitoring enables event organizers to track the capacity of rooms and spaces in real-time. Traffic light indicators can signal when rooms are nearing capacity, allowing organizers to manage crowd flow and maintain safety and comfort for attendees.

Manned or Self-Serve Tracking: Flexibility for Different Event Types

Depending on the size and complexity of your event, you may choose between manned or self-serve tracking systems. Manned tracking involves staff members scanning attendee badges or tickets, while self-serve options allow attendees to scan their credentials at designated stations. Both methods offer different benefits in terms of efficiency and attendee engagement, so choose the one that suits your event best.

By implementing various attendee tracking methods, event organizers can enhance event management and improve attendee experiences. Data gathered from tracking systems can inform future event planning, ensuring the continued success of your events. By understanding attendee behavior and preferences, you’ll be better equipped to create memorable and engaging experiences for your audience.

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Vice President of Meetings & Sales / HIMSS

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Senior Director, Finance and Business Administration Division / AACR

PMI

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Jessica Dyrek
Product Specialist, Live Learning / Project Management Institute

Sellers Expositions

It is a relief to have confidence in a company maintaining such an important area of the show.

Warren Sellers

Performance Racing Industry

THANK YOU, THANK YOU, THANK YOU…the CSI Team seriously rocks! I can’t begin to tell you how much we appreciate all your extra efforts and long hours.

Karin Davidson
Trade Show Director / Performance Racing Industry

Printing United

CSI has allowed us to provide fast registration service to our attendees and exhibitors onsite while also offering a registration website catered to the various attendee profile types we have.

Lexy Olisko
Director of Conferences / Printing United

AUA

I want to thank the CSI team for the excellent job done onsite. Registration was executed flawlessly in the square and at all satellite areas as well. There is no way we could have been this successful without your partnership.

Daniel Tadesse, PMP, CAE

ENA

The continued partnership with CompuSystems (CSI) provided the support and resources needed to allow our team to accomplish the transition from an in-person meeting to a virtual conference. The CSI team was wonderful in the development and execution of EN20X registration process and exceeded expectations across the board.

Phillip Ridley

HIMSS

HIMSS has worked with CSI for several years and appreciates their continued quest to service our needs with cutting-edge solutions while providing outstanding customer service.

Karen Malone
Vice President of Meetings & Sales / HIMSS

AACR

CompuSystems has been a great partner for us. They are extremely responsive to our customer needs and are always introducing new technologies to improve our attendee experience. They have a terrific staff, especially our Account Manager, who makes managing a 22,000 person conference much less stressful.

Joe Pontoski
Senior Director, Finance and Business Administration Division / AACR

PMI

I wanted to take a moment to say THANK YOU for all of your work and going above and beyond. It feels really great to know that we are working with people that want what’s best for our programs, and want to be a part of that success. Your efforts are noticed and valued!

Jessica Dyrek
Product Specialist, Live Learning / Project Management Institute

Sellers Expositions

It is a relief to have confidence in a company maintaining such an important area of the show.

Warren Sellers

Performance Racing Industry

THANK YOU, THANK YOU, THANK YOU…the CSI Team seriously rocks! I can’t begin to tell you how much we appreciate all your extra efforts and long hours.

Karin Davidson
Trade Show Director / Performance Racing Industry

Printing United

CSI has allowed us to provide fast registration service to our attendees and exhibitors onsite while also offering a registration website catered to the various attendee profile types we have.

Lexy Olisko
Director of Conferences / Printing United

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